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Free Shipping over $250 within USA & Canada

*some exclusions apply

Alter Used Wool – Easy Shipping to Headquarters

CAD $0.00CAD $30.00

Altering your used wool is not all we offer. We know that shipping can be a hassle.  We want to pass saving and ease to you in any way possible.

If the cost goes over the amount here we will check with you before continueing and request additional payment.

You can ship back with an order at no additional charges or pay 2 way shipping if all you are doing is the repair.

Canada: You can choose to send to use yourself or we can get you a label.

USA: We not only have a very good rate to ship to us, we also will take care of all of the customs documents for you.  All you have to do is print them and affix to the package.

What we need from you: A list of the garments being sent,  including whether for a child or adult. Your ability to print the labels and package the items

Internationally we can get you a quote.

Please add a general list of repairs as well as order the repairs to be done. Ie: Bold wedges on all pants, rehem the 2 hemmed ones. Shorten the adult pants length by 1″ and rehem. Add a band to both of the kid tops and remove the hem making torso longer.

Package requirements:  Please pack as small, tight and as square as possible, poly mailers are preferred over boxes.  They charge by volume and weight.  If you are shipping from the US, the customs document needs to be printed 3 times and placed into a resealable pouch then affixed to the outside of the box.  You can use a ziplock bag or UPS has clear pouches for free in store.  If you are able to get us the measurements and weight, that is ideal, however we can also do a guess by the list, they just adjust the bill when they get it.

We respect our fellow woolie makers.  We will alter other brands if the maker is unable or unwilling to alter for you.

list general details such as 4 kid tops, 1 adult pants, 5 kid pants

If you are unable to get them let us know. If you can get lbs and inches that would be great

We need to be able to work with the wool without damaging our machines nor endangering our team. Clean, dry and not thick with lanolin.

We take care with your garments. We will do our best and share photos. We will not make any changes without clear instructions and understanding. We may refuse or be unable to do the work you request but will communicate. We take no responsibility for lost or stolen goods but will do our due diligence to avoid this from happening. Any items not reclaimed within 1 year will be deemed abandoned.

Earn up to 30 Bumby Bucks.